Bob Collymore Promises To Look Into The Data Bundle Expiry Issue Amid Pressure From Airtel’s #UnlimiNet

Posted: March 3, 2015 in Adverts, News
Tags: , ,

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Facing pressure from Airtel’s UnlimiNET offer, Safaricom revised their data rates on Friday last week.

They reduced the prices of their bundles, but the catch is that they’ll expire much faster. While previous bundles were going until 2036, the new pricing has them expire after a maximum of 1 month (depending on your package), and they do not carry over to the next month.

The daily data expire after a day, the weekly after a week and the monthly after 30 days. However, any unused data is not carried forward upon renewing.

That has caused a backlash from the public, and now CEO Bob Collymore has promised action.

On Twitter yesterday, he said that the team is urgently looking at options.

bob

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